Call Routing strategies have led to a lot of intriguing questions like – How do you transfer your customers’ call to the right person as quickly as possible? How do you take care of the long hold time, customer frustration or defection of your customers to competition? How do you ensure first call resolution?Call routing […]
Read MoreMonth: October 2018
Virtual Phone System Is a Perfect Phone Solution for Incipient Companies
Setting up new branch offices and appointing new staffs to operate the business in a preferred location may not sound economical to small business entrepreneurs. Creating virtual offices is the ideal option in such a circumstance. You can stay in touch with your customers located cities apart at low cost with the aid of virtual […]
Read More